Final Pass Down Refund Policy

Thank you for choosing Final Pass Down.

We strive to provide the highest quality digital legacy services. However, we understand that unforeseen circumstances may arise. Here’s our refund policy:

Refund Eligibility:

  • Subscription Services: We offer a 30-day money-back guarantee on all subscription services. To request a refund, please contact our support team within 30 days of your initial purchase.
  • One-Time Purchases: Due to the nature of our one-time purchase products, refunds are generally not offered. However, we may consider exceptions in cases of technical difficulties or other unforeseen circumstances.

How to Request a Refund:

  1. Contact Support: Please contact our support team via support@finalpassdown.com.
  2. Provide Details: Clearly state the reason for your refund request and provide any relevant information, such as order numbers or transaction IDs.
  3. Review Process: Our team will review your request and process your refund within 10 business days.

Please note:

  • Refunds may be subject to processing fees or other applicable charges.
  • Refund eligibility and processing times may vary depending on specific circumstances.
  • We reserve the right to modify this refund policy at any time.

By using our services, you agree to these terms and conditions.

If you have any further questions or concerns, please don’t hesitate to contact our support team at support@finalpassdown.com.