Terms and Conditions

Effective Date: January 1, 2025

Welcome to Final Pass Down, LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website (www.finalpassdown.com), mobile and web applications, and any services, features, or content provided by Final Pass Down (collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to these Terms. If you do not agree, you may not use the Platform.

1. Platform Overview
1.1. Final Pass Down is a digital legacy platform that allows users to store personal stories, family histories, important documents, and final wishes securely.
1.2. The Platform is accessible via mobile and web applications.
1.3. Users can designate loved ones to access their stored information at an appropriate time.

2. Eligibility
2.1. You must be at least 18 years old to use the Platform.
2.2. By registering, you represent that all information provided is accurate and up-to-date.
2.3. We reserve the right to suspend or terminate accounts that violate these Terms.

3. User Responsibilities
3.1. Users are responsible for maintaining the confidentiality of their account credentials.
3.2. Users must not upload content that infringes on intellectual property rights, violates laws, or contains malicious software.
3.3. Users are solely responsible for the accuracy of the information they upload to the Platform.

4. Subscription and Payments
4.1. The Platform offers monthly and yearly subscription tiers.
4.2. Payments are processed securely through third-party payment providers.
4.3. Refunds are subject to our Refund Policy, available on our website.

5. Affiliate Program
   5.1. Businesses and organizations can join our affiliate program to provide estate planning resources to their members.
   5.2. Affiliates must comply with the terms outlined in their partnership agreement.

   6. Security
   6.1. We use SSL encryption, two-factor authentication (2FA), and data encryption to protect user data.
   6.2. While we implement robust security measures, we cannot guarantee absolute security.

   7. Limitations of Liability
   7.1. Final Pass Down is not liable for any indirect, incidental, or consequential damages arising from the use of the Platform.
   7.2. We are not responsible for delays or interruptions caused by third-party services or technical issues.

8. Termination
8.1. We reserve the right to suspend or terminate accounts for violations of these Terms.
8.2. Users may cancel their subscription at any time through their account settings.

9. Governing Law
These Terms are governed by the laws of the State of Virginia, without regard to its conflict of law principles.

10. Contact Us
For questions or concerns, contact us at support@finalpassdown.com.